Terms and Conditions & Privacy Policy

2.1. Legal Eligibility:

You must be at least 18 years old or have reached the legal age of majority in your country to use the Platform. For companies, you must have the legal authority to bind the company to these Terms.

2.2. Limited License:

We grant you a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms.

2.3. Lawful Use:

You agree to use the Platform only for lawful purposes and in accordance with applicable laws in the Kingdom of Saudi Arabia and any relevant international laws.

3.1. Account Creation:

To use certain features of the Platform, you may be required to create an account. You must provide accurate, complete, and current information when creating your account.

3.2. Account Security:

You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

3.3. Activity Responsibility:

You are responsible for all activities that occur under your account, whether or not you have authorized such activity.

3.4. Single Account:

Only one account is permitted per user or company unless we provide written consent otherwise.

4.1. Permitted Use:

• Accessing soft landing services and information related to business establishment in Saudi Arabia
• Communicating with us through designated channels
• Using content for personal or legitimate commercial informational purposes

4.2. Prohibited Use:

• Violating any local or international laws
• Impersonating any person or entity
• Publishing or transmitting any harmful, abusive, defamatory, or fraudulent content
• Attempting unauthorized access to the Platform's systems
• Using the Platform for illegal or unauthorized purposes
• Collecting data from other users without their consent
• Interfering with or disrupting the Platform's operation or servers
• Using any bots, crawlers, or automated tools without explicit permission

5.1. Content Ownership:

All rights, ownership, and interests in the Platform and its content, including but not limited to texts, graphics, logos, icons, images, and software, are owned by us or our licensors and are protected under copyright and intellectual property laws.

5.2. Trademarks:

"Brokally" and all related trademarks and logos are registered or unregistered trademarks owned by us. They may not be used without prior written consent from us.

5.3. Limited User Rights:

Users are granted a limited right to view and use the content for their personal or legitimate commercial purposes only, without copying, modifying, or distributing the content without permission.

5.4. User Content:

By uploading or submitting any content to the Platform, you grant us a worldwide, non-exclusive, sublicensable license to use that content for purposes of operating and improving the Platform.

6.1. Individual Services:

• Certain services provided to individuals may require payment of specified fees
• All prices are displayed in Saudi Riyals unless otherwise stated
• Payment is processed through approved electronic payment methods on the Platform
• All fees are non-refundable unless explicitly stated otherwise

6.2. Corporate Services (Soft Landing as a Service):

• Soft landing services for companies are subject to subscription models or separate service contracts
• Fees, durations, and terms are specified in each company's service agreement
• Auto-renewal may be in effect unless cancelled according to contract terms
• All invoices must be paid within the specified period to avoid service suspension

6.3. Price Changes:

• We reserve the right to modify prices at any time with prior notice
• Price changes will not affect current subscriptions until renewal date

6.4. Taxes:

User is responsible for paying any applicable taxes including Value Added Tax (VAT)

7.1. Disclaimer:

• The Platform and Services are provided "as is" and "as available" without warranties of any kind
• We do not guarantee that the Platform will be error-free or available without interruption
• We make no warranties regarding the accuracy, completeness, or reliability of content available on the Platform
• We do not guarantee specific results from using our services

7.2. Limitation of Liability:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability to you for any claim is limited to the amount you paid us during the twelve months preceding the claim
• We are not liable for any loss of data, profits, revenue, or business opportunities
• In jurisdictions that do not allow exclusion or limitation of damages, our liability is limited to the maximum extent permitted by law

7.3. Third-Party Liability:

• We are not responsible for any services or content provided by third parties
• Any transactions or interactions with third parties are at your own risk

8.1. Termination by You:

• You may terminate your account at any time by contacting us through designated communication channels
• Upon termination, you will lose access to your account and all associated data

8.2. Termination or Suspension by Us:

We reserve the right to suspend or terminate your account immediately without prior notice if:

• You violate any provision of these Terms
• You provide false or misleading information
• You engage in fraudulent or illegal activity
• You fail to pay fees due
• You misuse the Platform in any way

8.3. Effects of Termination:

• Upon account termination, all provisions that by their nature should survive will remain in effect
• You are not entitled to a refund of any fees paid unless otherwise stated
• We reserve the right to retain your data in accordance with the Privacy Policy and applicable laws

9.1. Right to Modify:

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top.

9.2. Notice of Modifications:

We will make reasonable efforts to notify you of any material changes via email or notice on the Platform at least 30 days before the changes take effect.

9.3. Acceptance of Modifications:

Your continued use of the Platform after posting modifications constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must stop using the Platform.

9.4. Regular Review:

You are advised to review these Terms periodically to stay informed of any updates.

10.1. Governing Law:

• These Terms are governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia
• Any dispute arising out of or relating to these Terms is subject to Saudi Arabian laws without regard to conflict of law provisions

10.2. Amicable Dispute Resolution:

• In the event of any dispute, we encourage users to contact us first to attempt to resolve the dispute amicably
• We will make reasonable efforts to reach a satisfactory resolution within 30 days of receiving notice of the dispute

10.3. Arbitration and Jurisdiction:

• If the dispute cannot be resolved amicably, it shall be referred to arbitration or competent courts in the Kingdom of Saudi Arabia
• Courts in Riyadh, Kingdom of Saudi Arabia, have exclusive jurisdiction to hear any disputes
• Arbitration proceedings shall be conducted in accordance with arbitration rules adopted in the Kingdom of Saudi Arabia

10.4. Waiver of Class Actions:

You agree that any dispute will be resolved on an individual basis and not as part of a class action or collective proceeding

11.1. Entire Agreement:

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the use of the Platform

11.2. Severability:

If any provision of these Terms is found to be illegal, invalid, or unenforceable, the remaining provisions remain in full force and effect

11.3. No Waiver:

Our failure to enforce any right or provision in these Terms does not constitute a waiver of that right or provision

11.4. Assignment:

• You may not assign your rights or obligations under these Terms without our prior written consent
• We may assign our rights and obligations without restriction

11.5. Notices:

All notices relating to these Terms must be in writing and sent via email or through the contact form on the Platform

1.1. Personal Information You Provide Directly:

• Account Information: Name, email address, phone number, password
• Company Information: Company name, business type, commercial registration number, licensing information
• Payment Information: Credit or debit card information, bank account details (processed securely through third-party payment processors)
• Communication Information: Any information you provide when contacting us via contact forms or email

1.2. Automatically Collected Information:

• Device Information: Device type, operating system, browser, IP address
• Usage Information: Pages you visit, time and date, visit duration, referral source
• Geolocation Data: Approximate location based on IP address

1.3. Cookies and Similar Technologies:

We use cookies and other tracking technologies to improve your experience on the Platform (see Section 4)

2.1. Providing Services:

• Creating and managing your account
• Processing your transactions and payments
• Providing soft landing services and other requested services
• Communicating with you about your account and services

2.2. Improving the Platform:

• Analyzing Platform usage to improve features and functionality
• Conducting research and development
• Personalizing your Platform experience

2.3. Communication and Marketing:

• Sending service notifications and important updates
• Sending marketing messages about new services (you can opt-out at any time)
• Responding to your inquiries and support requests

2.4. Compliance and Security:

• Complying with legal and regulatory obligations
• Protecting our rights, property, and users
• Detecting, preventing, and addressing fraud and security issues
• Resolving disputes and enforcing our agreements

3.1. Service Providers:

We share information with trusted service providers who help us operate the Platform, such as:

• Payment processors (to process transactions securely)
• Hosting and cloud services
• Analytics and marketing tools
• Customer support service providers

These providers are obligated to protect your information and use it only for specified purposes

3.2. Legal Compliance:

• We may disclose your information if required by law or in response to valid legal processes
• To comply with court orders, subpoenas, or government agency requests
• To protect our rights and the safety of our users and the public

3.3. Business Partners:

• We may share certain information with selected business partners to provide additional services that benefit you
• Your explicit consent will be obtained before sharing your data for this purpose

3.4. Mergers or Acquisitions:

• In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity
• We will notify you of any changes in ownership or use of your personal information

3.5. With Your Consent:

We may share your information with other third parties with your explicit consent

4.1. What are Cookies:

Cookies are small text files stored on your device when you visit the Platform. These files help us recognize your device and remember your preferences.

4.2. Types of Cookies Used:

• Essential Cookies: Required for basic Platform operation and cannot be disabled
• Functional Cookies: Remember your preferences and improve your experience
• Analytics Cookies: Help us understand how visitors use the Platform
• Marketing Cookies: Used to deliver ads relevant to you

4.3. Managing Cookies:

• You can control cookies through your browser settings
• You can block or delete cookies, but this may affect Platform functionality
• For more information on managing cookies, please visit your browser settings

4.4. Other Tracking Technologies:

We also use similar technologies such as web beacons and tracking pixels for similar purposes

5.1. Security Measures:

We take your data security seriously and use technical and organizational security measures to protect your personal information, including:

• Strong data encryption during transmission and storage (SSL/TLS)
• Firewalls and intrusion detection systems
• Restricted access controls for sensitive data
• Regular security audits and penetration testing
• Employee training on data protection practices

5.2. Security Limitations:

• Despite our efforts, 100% data security cannot be guaranteed online
• You are responsible for maintaining the confidentiality of your account credentials
• Please notify us immediately of any unauthorized use of your account

5.3. Data Breaches:

• In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws
• We will take immediate steps to minimize damage and restore system security

6.1. Right to Access:

You can request a copy of the personal information we hold about you

6.2. Right to Correction:

You can request correction of any inaccurate or incomplete information

6.3. Right to Deletion:

• You can request deletion of your personal data under certain circumstances
• We may retain some data to comply with legal obligations

6.4. Right to Restrict Processing:

You can request restriction of processing your personal data under certain circumstances

6.5. Right to Data Portability:

You can request transfer of your data to another service provider in a machine-readable format

6.6. Right to Object:

You can object to processing your personal data for marketing purposes at any time

6.7. Withdrawal of Consent:

You can withdraw your consent to process your data at any time where consent is the legal basis for processing

6.8. Exercising Your Rights:

• To exercise any of these rights, please contact us via the contact information below
• We will respond to your request within 30 days of receiving it

7.1. Retention Period:

• We retain your personal information as long as necessary to achieve the purposes stated in this Policy
• We retain account data as long as your account is active
• After account termination, we may retain some information to comply with legal obligations or resolve disputes

7.2. Retention Criteria:

We determine retention period based on:

• Type of data and purpose of collection
• Legal and regulatory requirements
• Legitimate business purposes
• Your reasonable expectations regarding data retention

7.3. Secure Deletion:

• Upon expiration of the retention period, we securely delete or anonymize your personal data
• We use secure deletion methods to ensure data cannot be recovered

8.1. Age Restrictions:

• Our Platform is not directed to children under 18 years of age
• We do not knowingly collect personal information from children

8.2. Parental Notification:

• If we learn that we have collected information from a child under 18, we will delete that information immediately
• If you are a parent or guardian and believe your child has provided personal information, please contact us

9.1. Data Transfers:

• Your data may be transferred to and processed in countries outside the Kingdom of Saudi Arabia
• We ensure that any data transfer is conducted in accordance with applicable legal standards

9.2. Safeguards:

When transferring data internationally, we take necessary steps to ensure your data is protected, including:

• Using standard contractual clauses
• Ensuring the receiving party provides an adequate level of data protection
• Obtaining your consent when necessary

10.1. Modifications:

• We reserve the right to update this Policy at any time
• Any changes will be posted on this page with an updated "Last Updated" date

10.2. Notice of Changes:

We will notify you of any material changes through:

• Prominent notice on the Platform
• Email to the email address registered in your account
• Notice will be provided at least 30 days before changes take effect

10.3. Acceptance of Updates:

• Your continued use of the Platform after posting updates constitutes your acceptance of the updated Policy
• If you do not agree to the updates, you must stop using the Platform

10.4. Periodic Review:

We advise you to review this Policy periodically to stay informed of any changes

11.1. Submitting a Complaint:

• If you are dissatisfied with how we handle your personal data, you can submit a complaint to us
• We will make every effort to resolve your complaint in a timely manner

11.2. Regulatory Authorities:

If you are not satisfied with our response, you have the right to file a complaint with the competent supervisory authority in the Kingdom of Saudi Arabia